落眼清风人力资源outcome部分 案例分析
1 Basic components of organization.
Individuals carry out different roles to achieve its goals and arrangement.
It’s include objectives, people and structure.（换顺序）
2 Classification of goals(组织目标分类) 关键词 P29
Product goals:
Consumer goals:
Secondary goals:
Operational goals:
3 Objectives and policies
两个的定义（简写）
4 Internal with external environment（换词）
Resources: qualified employee, job, finance equipment
↓
Internal environment: objective, communication, administration
↓
External environment: design, staff training, consumer satisfaction
5 Stakeholder and reasons of stakeholders P71
Employees: peoples work for organization
Fianciers: lend organization money
Directors and managers: people lead organization
Suppliers: people provide raw materials and services
Communities: people affected by organization
6 Strategies for controlling staff
John Child point out four strategies, they are Personal centralize, Bureaucratic control, Output control and Cultural control
A Motivation factors
Maslow’s Hierarchy of Needs: Physiological needs, Safety and security needs, Social needs, Ego needs Self-actualization
Alderfer’s ERG theory: Existence, Relatedness, Growth
B Equity theory
公平原则指的是组织的个人回报是根据个人变现决定的，这些变现有严格标准并有制度加以保证（翻译成英文）
C Goal theory 定义
D Improving job performance and team cohesiveness 凝聚力
Team work, Participation in decision making, Autonomy,
Consultation, Selection of adaptable supervisor, effective delegation, empowerment(7选4)
