2019年全国职业院校技能大赛导游服务赛项(高职组)导游英语口语测试题库

导游英语口语测试题库

Dialogue1

Asalocalguide,youarepickingupagroupfromtheUKledbyMr.Grantattheairport.Youareholdingawelcomesignwith“Grantand”yourcompany’ｓnameonit.Yourdialoguewillincludethefollowingpoints:A.Greetings.

B.AskifthegroupisledbyMr.Grant.

C.Makeabriefintroductiontoyourselfandyourcompany.

D.Inquiredetailsconcerned.

Dialogue2

Performasthetourguidetogetalastminutenoticeof“changeofplan”whichrequiresyoutorushtotheairporttomeetatourgroup.Thetouristshavebeenwaitingforalongtimewhenyougetthereandtheyarefullofgrumbles.Pleasemakeadialoguewiththemtodealwiththecomplaints.Yourdialoguewillincludethefollowingpoints:A.Makeanapology.

B.Explainthereasonsforbeinglate.C.Givesomesolutions.

Dialogue3

Performasalocalguide.Beforeyoureceivethegroup,youcallHiltonHoteltochangeyourreservationforthegroup.Butthereisnoroomavailable.Makeadialoguewiththereceptionist.Yourdialoguewillincludethefollowingpoints:

A.Introduceyourselfandyourgroup.

B.Tellthereceptionistthatyouneedonemoredoubleroomfortwonewcomers.

C.Askthereceptionistwhethertheroomisavailable.D.Discusswiththereceptionistforthesolutions.

Dialogue4

Supposeyouareatourguide,afteridentifyingyourgroup,youfindthataguestlostonepieceofhisluggageandlooksveryanxious.Youtrytohelphimgetitback.Yourdialoguewiththeguestwillincludethefollowingpoints:

A.Soothetheguest.

B.Askforthedetailsabouttheluggage:size,color,material,etc..

C.Contacttheconcerneddepartmentoftheairport.

Dialogue5

Actasalocalguide.Now,youaretakingTom,anindividualguestfromtheairporttothehotel.Youaretalkingwithhimwhenthecoachisabouttostart.Yourdialoguewillincludethefollowingpoints:

A.Introduceyourself,yourtravelagencyandthedriver.B.Giveabriefintroductiontothecityandthehotel.C.Answersomequestionsaskedbytheguest.

Dialogue6

Actasatourleader.YouaretakingfifteentouriststoSanFranciscoattheairport.Theflighthasbeendelayedduetoenginetrouble.Youcontacttheclerkoftheairlinecounterwiththefollowingpoints:

A.Telltheclerkwhoyouareandyourgroupnumber.B.Askifnewdeparturetimeavailableandwhat’ｓthenewcheck-intime.

C.TelltheclerkthatthegroupshouldarriveinBeijingbefore6:00p.m.foraconnectingflighttoSanFrancisco,andaskifthereisanotherflightavailable.

D.Givethepassportsandboardingcardstotheclerkforthenewflight.

Dialogue7

Thetourleaderdemandstochangethehotel,anddeclaresthathehasbookedonenearby.Performasalocalguidetomakeadialoguewiththetourleader.Yourdialoguewillincludethefollowingpoints:A.Makesurethereasonsforchanging.

B.Confirmwiththegroupleaderthattheextrapaymentabovestipulatedpriceandthefeesforcancelingreservationshouldbecoveredbythetourists.

Dialogue8

Supposeyouareatourleader.ThedriverisparkingthecoachintheparkinglotofHiltonHotel.Youandyourtourgrouparestillonthebus.Yourdialoguewillincludethefollowingpoints:

A.Askthegrouptostayinthecoach.

B.Askthetouristsfortheirpassports.C.Askthedrivertokeepthecoachclosed.

Dialogue9

Supposeyouareatourleader.Youhavecheckedinforyourtourgroupandnowyouhavejustreturnedtothecoach.Yourdialoguewiththetouristswillincludethefollowingpoints:

A.Assigntheroomcardstothetourists.Askthetouriststogetoffthecoachonebyoneandremindthemofnotleavinganythingbehind.

B.Helpthetouriststaketheirluggageoutofthecompartmentofthecoach.

C.Countthetouristsandtellthemtheelevatorisontheleftsideofthefrontoffice.

D.TellthetouriststhesupperwillbeginhalfanhourlaterintheChineserestaurantonthesecondfloor.

Dialogue10

Supposeyouareatourleader.YouapproachthefrontofficeofBeijingHoteltocheckinforyourtourgroup.Yourdialoguewillincludethefollowingpoints: