剑桥商务英语BEC口试全真试题

剑桥商务英语BEC口试全真试题

剑桥商务英语BEC口试全真试题 Phase II CARD

A: WHAT IS IMPORTANT WHEN Planning a presentation

? Finding out about the audience ? Researching the topic B: WHAT IS IMPORTANT WHEN…? Aiming to improve customer service ? Staff training ? Customer satisfaction C: WHAT IS IMPORTANT WHEN … ? Managing a project ? Encouraging teamwork

? Keeping to schedule Phase III Card Programme for New Staff

The manufacturing company you work for would like to introduce a full programme of training for new staff. You have been asked to help prepare the programme.

Discuss the situation together, and decide:

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? What should be covered by the training

programme 8226; How else new staff can be helped to settle into their jobs as quickly as possible

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